The word digital twin is used for many things, from a 3D visual to a spreadsheet. We use it for something specific. A twin is a connected model of your operation: the assets, processes, people, orders and rules, with the relationships between them, kept in step with reality by live data. You can look at it, query it and run what-if scenarios against it.
We build twins on the ontology. A pump is not just a tag in a historian. It is an object linked to the plant it serves, the work orders against it, the technician assigned, the spare parts in stock and the downstream process that depends on it. When that structure exists, a question such as which customers are affected if this pump fails has an answer, and an agent can find it without a hand-built report.
We start narrow. One plant, one corridor, one cooperative, one network segment. The first twin answers a few high-value questions with real data. We then widen it object by object, so the twin grows with trust. Simulation arrives when the model is accurate enough that its predictions have been checked against what actually happened.