# Use cases

> Illustrative decisions Boltcliq helps teams make across finance, health, agriculture, energy, government, telecoms, logistics, education and retail.

Canonical URL: https://www.boltcliq.com/use-cases
Part of: https://www.boltcliq.com/llms.txt

Every entry is an illustrative scenario. No customer, result or certification is implied.
### Financial services
- **Review a loan file with the evidence attached** (FS01): Officers spend their time judging loans, not assembling files.
- **Triage fraud alerts across bank and mobile money** (FS02): The riskiest fraud alerts get opened first, not whichever came in first.
- **Verify a customer from scanned KYC documents** (FS03): A bad scan is caught at the desk, not a week later.
- **See one customer across core banking, wallets and agents** (FS04): One customer view across the account, the wallet and the agent.
- **Assemble the regulatory return from governed sources** (FS05): A regulatory return where every number traces to its source.
- **Spot early repayment stress across a loan book** (FS06): See repayment stress while there is still time to help.
- **Score a thin-file borrower using alternative data** (FS07): Fair credit for steady earners with no bank history.
- **Reconcile float and cash across an agent network** (FS08): Agents stop running dry, and idle cash goes back to work.
- **Resolve a customer dispute across channels** (FS09): Customers tell a dispute story once, and hear back the same day.
- **Monitor transactions and draft suspicious-activity reports** (FS10): Analysts investigate instead of writing reports from scratch.
- **Settle an insurance claim with evidence checks** (FS11): Honest claims paid in days, doubtful ones properly checked.
- **Decide where the next branch or agent point should open** (FS12): New branches go where customers are underserved.
- **Prioritise collections and draft outreach** (FS13): Collections that recover more without losing customers.
### Healthcare
- **Draft a complete referral from the patient record** (HC01): Specialists get a complete referral, so the first visit is useful.
- **Warn of a stock-out before patients are turned away** (HC02): Medicines get moved before patients are turned away.
- **Find patients lost to follow-up** (HC03): Patients who stop coming are noticed while care can still help.
- **Match one patient across clinic records** (HC04): One patient history, wherever the patient is seen.
- **Digitise paper registers with human review** (HC05): Paper registers become usable data without re-typing.
- **Plan beds and staff for a surge** (HC06): Hospitals plan for a surge before it arrives.
- **Watch the vaccine cold chain and raise alerts** (HC07): A failing fridge is caught before the vaccines spoil.
- **Route imaging to the right specialist worklist** (HC08): Urgent scans are read sooner, by the right specialist.
- **Detect an outbreak signal in facility reports** (HC09): An outbreak shows up in the reports while it is still small.
- **Review a health insurance claim** (HC10): Providers paid faster, questionable claims caught.
- **Forecast medicine procurement** (HC11): Medicine budgets that buy what patients will need.
- **Plan community health worker visits** (HC12): Health worker time goes to the homes that need it most.
### Agriculture and food
- **Forecast cooperative supply and plan collection** (AG01): Fewer wasted trips and firmer promises to buyers.
- **Trace a lot from plot to export** (AG02): Where a shipment came from, answered in minutes.
- **Verify a farmer and their plot boundaries** (AG03): A trusted record of who a farmer is and what land they work.
- **Offer credit from a smallholder's delivery history** (AG04): Credit for reliable farmers, based on their delivery history.
- **Schedule irrigation from soil and weather signals** (AG05): Less water and energy, less stress on the crop.
- **Identify crop disease from a field photo** (AG06): A crop disease identified the same day it is spotted.
- **Grade produce at the collection point** (AG07): Grading farmers can see and trust.
- **Match buyers to available lots** (AG08): Produce finds a buyer before it spoils.
- **Trigger a weather-index insurance payout** (AG09): Insurance payouts that arrive in time to replant.
- **Plan seed and fertiliser supply for the season** (AG10): Seed and fertiliser that arrive before planting.
- **Flag post-harvest loss risks** (AG11): Harvest losses caught before the food is lost.
- **Build the traceability evidence pack for an export market** (AG12): Exports held up by quality, not by missing paperwork.
### Energy, mining and utilities
- **Raise a maintenance work order before an asset fails** (EM01): Repairs done before the machine stops.
- **Check a permit to work before a job starts** (EM02): Unsafe combinations of work caught before the job starts.
- **Find patterns in near-miss and incident reports** (EM03): The pattern behind a serious incident, found in the near-misses.
- **Detect losses between meter and cash** (EM04): Find where the revenue goes between meter and cash.
- **Predict outages and dispatch crews** (EM05): Faults found and fixed before customers call.
- **Assemble the ESG report from site evidence** (EM06): An ESG report that stands up to an audit.
- **Dispatch haul trucks across a mine** (EM07): More tonnes moved per shift, with less waiting.
- **Plan spare parts across sites** (EM08): The right spare part on hand, without overstocking.
- **Monitor a solar mini-grid for faults and theft** (EM09): Villages stay powered, and faults and theft are caught fast.
- **Test a plant shutdown before it happens** (EM10): A shutdown tested on a screen before it costs anything.
- **Locate leaks in a water network** (EM11): Leaks found on the first day, not the fifth.
- **Monitor emissions and tailings against permit limits** (EM12): Permit limits respected because you can see them coming.
### Government and public sector
- **Give each person one record across agencies** (GV01): Tell the government who you are once.
- **Detect revenue leakage in tax and customs** (GV02): Audit effort pointed at the revenue most likely to be recovered.
- **Review a tender for procurement red flags** (GV03): Fairer tenders, with the red flags in front of the committee.
- **Route a citizen request in the right language** (GV04): Every citizen request reaches the right office, in their language.
- **Check eligibility for a social-protection benefit** (GV05): Benefits reach the people entitled to them, sooner.
- **Digitise a land registry and surface conflicting claims** (GV06): Land disputes found before they reach a court.
- **Track a budget line through to spend** (GV07): Follow public money from allocation to delivery.
- **Process a permit or licence application** (GV08): Permits without the back and forth.
- **Decide where to site a clinic or school** (GV09): New clinics and schools where they help the most people.
- **Keep records ready for the inspector** (GV10): Ready for the inspector, any day of the year.
- **Exchange data between agencies under strict access** (GV11): Agencies share what is needed, and nothing more.
- **Clean birth and death registration data** (GV12): Complete civil records that planning can rely on.
### Telecommunications
- **Let a care agent see only what the customer allows** (TC01): Good service without seeing more than the customer allows.
- **Detect a SIM swap before money moves** (TC02): Wallets protected before the money moves.
- **Predict a network fault and route the ticket** (TC03): Network faults reach the right engineer before customers notice.
- **Warn of churn and draft a retention offer** (TC04): Keep valuable customers before they decide to leave.
- **Forecast liquidity at mobile-money agents** (TC05): Mobile-money agents who do not run out of cash.
- **Run inference near subscribers** (TC06): Faster AI, closer to subscribers, with data kept in-country.
- **Cut energy use at tower sites** (TC07): Lower energy and diesel costs at tower sites.
- **Reconcile dealer and partner commissions** (TC08): Commissions that are right, and easy to explain.
- **Block scam and spam message campaigns** (TC09): Scam campaigns stopped within minutes.
- **Plan capacity from real usage** (TC10): Network investment where congestion really is.
### Logistics and supply chain
- **See one shipment across port, border and fleet** (LG01): One status for a shipment, whoever you ask.
- **Warn of a corridor delay before it cascades** (LG02): See a corridor delay coming and reroute early.
- **Pre-check customs documents** (LG03): Customs paperwork right the first time.
- **Plan routes and fuel for a fleet** (LG04): Shorter routes, lower fuel bills, on-time deliveries.
- **Place stock in the warehouse** (LG05): Shorter walks for pickers, faster orders.
- **Predict container dwell time** (LG06): Know when a container will leave the port.
- **Monitor driver and vehicle safety** (LG07): Coach drivers before an accident, not after.
- **Quote freight from past lanes** (LG08): Consistent freight quotes in seconds.
- **Match proof of delivery to the invoice** (LG09): Invoices paid sooner, with fewer disputes.
- **Watch temperature in transit** (LG10): Cold cargo protected on the road, with the record to prove it.
- **Rehearse changes to a port yard** (LG11): Test a yard change on a screen first.
### Education and skills
- **Match a learner to jobs by demonstrated skills** (ED01): Jobs matched to what someone can do, not only what they studied.
- **Flag dropout risk early** (ED02): Support for a student before they drop out.
- **Prepare lessons in local languages** (ED03): Lessons in the language children speak at home.
- **Support marking with teacher sign-off** (ED04): Faster feedback, with the teacher signing off every grade.
- **Check eligibility for a bursary** (ED05): Bursaries that reach the students who qualify.
- **Track outcomes of a training programme** (ED06): Know which courses lead to real jobs.
- **Plan timetables and rooms** (ED07): A timetable without clashes before term starts.
- **Verify a credential** (ED08): Prove a qualification in seconds.
- **Tutor on a low-bandwidth device** (ED09): A personal tutor that works on a basic phone.
- **Map skills employers actually ask for** (ED10): Courses built around what employers need.
### Retail and commerce
- **Offer a merchant credit from sales records** (RC01): Working capital for merchants without bank records.
- **Suggest what each outlet should restock** (RC02): The right goods on the shelf for each shop.
- **Sense demand for fast-moving goods** (RC03): Spot a shift in demand before the shelves empty.
- **Check prices and promotions against plan** (RC04): Promotions that reach the shelf as planned.
- **Onboard an informal merchant over WhatsApp** (RC05): Onboard a merchant in minutes, on WhatsApp.
- **Detect shrinkage and theft** (RC06): Find where stock goes missing, and check there.
- **Reconcile supplier payments** (RC07): Pay suppliers exactly what is owed.
- **Match and clean a product catalogue** (RC08): One accurate record for every product.
- **Answer customers on WhatsApp with handover to a person** (RC09): Instant answers on WhatsApp, with a person ready when needed.
- **Route last-mile deliveries** (RC10): More parcels delivered on the first attempt.
### Cross-sector: governing agents and the platform
- **Register every agent with an owner and a kill switch** (X01): Know every agent you run, who owns it, and how to stop it.
- **Export an audit trail a regulator can read** (X02): Answer a regulator in an afternoon, not a month.
- **Let an agent act on behalf of a named person with narrower rights** (X03): Let agents act for you with only the rights they need.
- **Replay a proposed agent change against past cases** (X04): Test an agent change on real history before release.
- **Ask the whole organisation a question in plain language** (X05): Ask your organisation a question and trust the answer.
- **Release agent-written software through governed gates** (X06): Ship agent-written software faster, without losing control.
- **Run a sovereign model fine-tuned on your own data** (X07): A model that knows your work, running on your own infrastructure.
- **Turn scanned documents into ontology objects** (X08): Scanned paper turned into data every system can use.
- **Move a legacy estate to cloud without losing meaning** (X09): Move to the cloud and keep the meaning of your data.
- **Cap what an agent can spend per task** (X10): Agents that cannot overspend, however long they run.
- **Block prompt injection and data leaks** (X11): Agents that cannot be talked into leaking data.
- **Set memory retention and erase on request** (X12): Privacy rules enforced by the system, including erasure.
- **Promote a spreadsheet registry to a governed ontology** (X13): A team spreadsheet promoted to shared infrastructure.
- **Send leaders a daily operating brief** (X14): Start every day knowing what changed.
- **Review a contract or policy against house rules** (X15): Contracts checked against your own rules, every time.
- **Grant and remove staff access as people join and leave** (X16): The right access from the first day to the last.
- **Run a support deputy that knows when to escalate** (X17): Fast answers to simple questions, a person for hard ones.
- **Launch the first product of an AI-native company** (X18): A governed foundation for your first AI-native product.
- **Build a team of engineers who can run the system** (X19): A local team that can run and improve the system.
- **Plan inference capacity and cost on local compute** (X20): Capacity sized to need before you buy the hardware.
- **Alert the data owner when quality drops** (X21): Data problems caught at the source, before they spread.